Dear walter,
3 weeks ago I orderd 3 zz creams. Yesterday I opened one of these, and I detected that there was no silver liner to cover the cream. The zz was totally dried out and I cannot use it.
The other two creams are ok. What can we do?
Kindly regards
Karin
ZZ cream not useable
Moderators: Julia, Walter, Administrator
Re: ZZ cream not useable
Dear Karin
Please apologize for that bad jar. We will send you immediately a new jar if you mail us
your order number or last name, so we can find your address back
Best regards,
Julia
Please apologize for that bad jar. We will send you immediately a new jar if you mail us
your order number or last name, so we can find your address back
Best regards,
Julia
Re: ZZ cream not useable
Dear Julia,
my last name ist hackl. Sorry, I don't know the order number. But I ordered in april.
Thanks for your good will.
regards
karin
my last name ist hackl. Sorry, I don't know the order number. But I ordered in april.
Thanks for your good will.
regards
karin
Re: ZZ cream not useable
Dear Karin
The ointment is sent today
Best regards,
Julia
The ointment is sent today
Best regards,
Julia