Inbound Customs Problem
Posted: Sat Jan 03, 2009 1:14 am
Hey Walter, I've been using your products for a couple months now with good success. A recent order I've placed seems to be held up in customs for an unusually long period of time, however. I sent USPS an e-mail asking what might be the hold up. Normally your products arrive within a week, week and a half. It has now been 20 days (as of tomorrow). Any idea what I should do?
Thank you for contacting us about label ID number, EE844944898HK.
The latest information I have is your Express Mail International item arrived in the United States on 12/27/08.
I apologize, I cannot provide any specific information regarding your mail item. For further assistance regarding this item, the United States sender must call 1-800-222-1811:
Monday through Friday -- 8:00 AM to 9:30 PM Eastern Time
Saturday -- 9:00 AM to 7:00 PM Eastern Time
Sundays & Major Holidays -- Closed
If I can be of assistance to you in the future, please don't hesitate to contact me.
Thank you for contacting us about label ID number, EE844944898HK.
The latest information I have is your Express Mail International item arrived in the United States on 12/27/08.
I apologize, I cannot provide any specific information regarding your mail item. For further assistance regarding this item, the United States sender must call 1-800-222-1811:
Monday through Friday -- 8:00 AM to 9:30 PM Eastern Time
Saturday -- 9:00 AM to 7:00 PM Eastern Time
Sundays & Major Holidays -- Closed
If I can be of assistance to you in the future, please don't hesitate to contact me.