Demodex Solutions Forum

Posted: **Wed Apr 30, 2008 6:13 am**

Dear walter,

3 weeks ago I orderd 3 zz creams. Yesterday I opened one of these, and I detected that there was no silver liner to cover the cream. The zz was totally dried out and I cannot use it.
The other two creams are ok. What can we do?

Kindly regards
Karin

Posted: **Fri May 02, 2008 12:45 am**

Dear Karin

Please apologize for that bad jar. We will send you immediately a new jar if you mail us
your order number or last name, so we can find your address back

Best regards,
Julia

Posted: **Mon May 05, 2008 7:26 am**

Dear Julia,

my last name ist hackl. Sorry, I don't know the order number. But I ordered in april.
Thanks for your good will.

regards

karin

Posted: **Mon May 05, 2008 3:36 pm**

Dear Karin

The ointment is sent today

Best regards,

Julia

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