ZZ cream not useable

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karin
Posts: 9
Joined: Wed Aug 09, 2006 8:13 am

ZZ cream not useable

Post by karin »

Dear walter,

3 weeks ago I orderd 3 zz creams. Yesterday I opened one of these, and I detected that there was no silver liner to cover the cream. The zz was totally dried out and I cannot use it.
The other two creams are ok. What can we do?

Kindly regards
Karin

Julia
Site Admin
Posts: 8
Joined: Sun Jan 16, 2005 2:16 am

Re: ZZ cream not useable

Post by Julia »

Dear Karin

Please apologize for that bad jar. We will send you immediately a new jar if you mail us
your order number or last name, so we can find your address back

Best regards,
Julia

karin
Posts: 9
Joined: Wed Aug 09, 2006 8:13 am

Re: ZZ cream not useable

Post by karin »

Dear Julia,

my last name ist hackl. Sorry, I don't know the order number. But I ordered in april.
Thanks for your good will.

regards

karin

Julia
Site Admin
Posts: 8
Joined: Sun Jan 16, 2005 2:16 am

Re: ZZ cream not useable

Post by Julia »

Dear Karin

The ointment is sent today

Best regards,

Julia

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