Do you trust this company?

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victorgrass

Do you trust this company?

Post by victorgrass »

I tried to email this company three!!! times with some questions before buying its products during last 5 days with no answer. The question is:How possible to trust a company that does not want to contact customers and answer their questions. Can I trust this company and transfer my money to it if the company demonstrates an absolute indiffirence to customers' needs.
victorgrass

User avatar
E-Man
Posts: 48
Joined: Sat Aug 20, 2005 12:17 pm

Post by E-Man »

I'd recommend PM'ing Walter if you can't reach them through e-mail, he usually always responds to PM's ;) You can say all you want about their service, but that doesn't mean their products don't work, take me for example, since applying ZZ cream a month ago, my face is now 90% clear, no other product I've tried can beat that or even compare to the results ZZ cream has given me. :)

You would first have to register before you can PM Walter ;)

DANAcox

CUSTOMER SUPPORT

Post by DANAcox »

Hey I am new to this company. I couldn't believe how quickly I received my order clear from Hong Kong!
I had some questions and emailed walter a couple of days ago. I came home yesterday and there was a message from Walter on my machine--clear from Hong Kong. I think that shows good service. You never know- sometimes people do get sick, or bogged down with workload. Keep trying.
The products are good quality and are very strong.

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Walter
Posts: 743
Joined: Sun Jan 16, 2005 3:30 pm
Location: Hong kong
Contact:

Post by Walter »

I tried to email this company three!!! times with some questions before buying its products during last 5 days with no answer. The question is:How possible to trust a company that does not want to contact customers and answer their questions. Can I trust this company and transfer my money to it if the company demonstrates an absolute indiffirence to customers' needs.
victorgrass
We get thousands of spam mail everyday because of all this email addresses so it happens sometimes emails get deleted coincidently,
second, it is a question of time, I am the only one able to answer all this questions and time is a limiting factor.
Please apologize and if possible, can you forward you mail one more time?
I will do my best.

Walter

Guest

WALTER

Post by Guest »

Walter is very helpful and I was so thankful to get a quick response from him when I had questions.......He is very dedicated to this site and the customers / potential customers!!!

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Marla
Posts: 202
Joined: Tue Jan 18, 2005 4:27 am

It's worth the wait.

Post by Marla »

It's worth the wait for a response from this company. Where else can you get personal service in an impersonal world?

Easy does it. Good things come to those who wait. Surely there is some small task you can accomplish while you wait.

--Marla

feafea
Posts: 3
Joined: Tue May 12, 2009 3:51 pm

Re: Do you trust this company?

Post by feafea »

I've been dealing with demodexsolutions for quite a long time now and never had a single issue; they are very helpful indeed.
Please be patient and you will be heard.

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