incorrect items arrived for order #31904

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NDe
Posts: 1
Joined: Sat Sep 12, 2015 4:12 pm

incorrect items arrived for order #31904

Post by NDe »

Hello,
I'm unable to contact you with phone and email, I've sent you an email regarding order #31904
2 eyecreams not arrived
4 soaps arrived instead of 1
6 creams of a different type - not arrived

I've sent you a picture through email of everything that did arrive

please update me, looking forward using your product

Regards

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Walter
Posts: 743
Joined: Sun Jan 16, 2005 3:30 pm
Location: Hong kong
Contact:

Re: incorrect items arrived for order #31904

Post by Walter »

Hello

Your order was mixed-up with an other order, apologies for this to happen.
All missing itens are shipped to you.

Walter

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