Having problems without my delivery

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Vila
Posts: 5
Joined: Fri May 27, 2011 10:47 am

Having problems without my delivery

Post by Vila »

Hello. I think I'm having problems with my delivery. I've made my order 8 days ago and I've received an email with the confirmation of my payment from WorlPay, but not the confirmation email from Demodex with the order ID number. I've sent some email to Info@demodexsolutions.com, but no answer. I'm really frustrating because my face is getting worst and worst every day.

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Walter
Posts: 743
Joined: Sun Jan 16, 2005 3:30 pm
Location: Hong kong
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Re: Having problems without my delivery

Post by Walter »

Hello Vila

We emailed you already a couple of times, did you look in your spam folder?

This is your tracking information

Item Number: EA062696524HK
28-May-2011
Kwai Shing Post Office

28-May-2011
Hong Kong
Item posted and is being processed.
28-May-2011
Hong Kong
The item arrived at processing centre.
29-May-2011
Hong Kong
The item left Hong Kong for its destination on 29-May-2011
31-May-2011
Spain
Arrived and is being processed.
31-May-2011
Spain
Pending customs inspection.

as you can read, your order is pending customs inspection and will be delivered soon

Walter

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