Protection seal inside the jar was not fully sealed

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kopi
Posts: 2
Joined: Fri Sep 28, 2018 9:22 pm

Protection seal inside the jar was not fully sealed

Post by kopi »

Hello I have received my 3rd jar and found the protection seal inside the jar was already open and not fully sealed.
Can I still use it? I am afraid someone mixed something in it.
Also sender address and name are different from before and personal name and address are written.
( company name demodex solutions is not written this time and address is also different)
Thanks in advance
Kopi

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Walter
Posts: 742
Joined: Sun Jan 16, 2005 3:30 pm
Location: Hong kong
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Re: Protection seal inside the jar was not fully sealed

Post by Walter »

Hello

We changed staff in HK and they are not fully organized yet hence address written by hand
Probably the customs opened it to check, you can still use but we will add a new extra one with your next order
sorry for this to happen

Walter

kopi
Posts: 2
Joined: Fri Sep 28, 2018 9:22 pm

Re: Protection seal inside the jar was not fully sealed

Post by kopi »

Hello thank you for the reply.
I am thinking about ordering zz cream again.
You offered to give extra one with next order in the previous message.
Could you give me a coupon code? Or extra one will be added when I make order without coupon code?
Thanks

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